Management
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People often talk about “leadership” both on a global political scale and in the safer private sector. Leadership skills are some of the most sought-after skills out there, even though nobody is sure what they mean. Many struggle to learn them and many try to teach, pretending to know something about it. The disappointing reality,…
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This article is intended for managers and business owners in traditional private-sector companies. We all know the saying, “The customer is always right.” Many business owners and managers swear by it. At the very least, many will say that the customer is of the highest priority. However, those very same people will hypocritically turn to…
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